Privacy Policy

At BRASSIQUE, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our products and services.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you:

• Submit an enquiry or contact form
• Request product information or a catalogue
• Contact us regarding bulk or OEM requirements
• Communicate with our team
• Subscribe to communications from us

This information may include:

• Name
• Company/Business name
• Email address
• Phone number
• Address or location
• Product or project requirements
• Any other information you choose to provide

We may also automatically collect limited technical information such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use the information collected to:

• Respond to your enquiries and requests
• Provide product and project-related information
• Process and manage business enquiries
• Discuss OEM and bulk requirements
• Improve our website, products, and services
• Communicate with you regarding your enquiry
• Maintain website security and prevent misuse
• Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to your interaction with us without appropriate notice or consent where required by law.

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, and maintain website functionality.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted service providers or business partners where necessary to operate our website, respond to enquiries, provide services, or comply with legal obligations.

Such parties are expected to handle information appropriately and only for the purposes for which it is provided.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, misuse, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, fulfilling legal obligations, and resolving disputes.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

We recommend reviewing their respective privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not specifically directed toward children, and we do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of your information where applicable
• Withdraw consent where processing is based on consent
• Raise concerns regarding the handling of your personal information

To exercise any applicable rights, please contact us using the details provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.

Any updated version will be published on this page with the revised Last Updated date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us.